What exactly do I earn?
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Your rate on everything your customers pay TAKO: 15 % as a Referral Partner, 20 % as a certified Agency Partner, and 5 points more once 5 of your customers have paid inside twelve months (Gold, held for twelve months). The rate applies to bought licences (never below €500 per order), to every hosted invoice, to every maintenance renewal and to every component a customer adds within 24 months of their first payment. Example: a bought CRM at €10,000 pays €1,500, €2,000, €2,500; every €1,200 maintenance renewal pays €180, €240, €300 again; a hosted CRM with 10 seats at €349 a month pays €52.35, €69.80, €87.25 per invoice. Agency Partners also earn €750 per onboarding they deliver, and every partner keeps 100 % of their own services contracts. When TAKO sells a Managed Setup (€5,000 or €9,500) and a certified agency delivers it, the agency invoices TAKO 70 % of the fee (€3,500 or €6,650); Gold partners get first pick. That is a services subcontract, paid on the agency's invoice, not a commission on the ledger.
When am I paid?
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Payouts run on the 1st and 15th of every month for payable balances of €100 or more, by SEPA bank transfer, Wise or PayPal. Commissions on bought licences become payable once the customer's 30-day money-back window has closed; hosted invoices, maintenance renewals and onboardings are payable at once. Your dashboard shows what is payable now and what clears on which date.
What counts as a qualified referral?
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A new customer who reaches TAKO through your link (attribution lasts 90 days from the first click) and then pays: a bought licence, a hosted subscription or a legacy plan. Free trials and the demo sandbox pay nothing. One partner per customer: the first partner whose customer pays is the partner of record, and a later link never overrides an attribution inside the window.
What if my customer is already in TAKO?
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If they have an active account or a sales conversation underway, attribution does not apply. New customers only.
What if the customer churns or refunds?
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Only a refund inside the customer's 30-day money-back window reverses anything, and it reverses only commissions that have not been paid out yet, proportionally for a partial refund. A commission that has been paid out is never taken back. If a hosted customer cancels later, your share stops with their last invoice; everything you earned until then stays yours.
Can I refer myself or my own company?
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No. Sales to your own company or affiliates are held and never pay out. If you want TAKO for your own use, buy it or apply for the Founder Tier, which includes a free TAKO CRM licence.
What does an Agency Partner actually have to do?
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Deliver the customer onboarding using the published playbook. We provide the deck, the success criteria, and the technical migration toolkit. You handle the customer-facing project management. Typical onboarding: two weeks, 2 calls per week.
What is the Founder Tier?
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The first 10 Agency Partners get a free TAKO CRM licence for their own use, the 25 % Gold rate for life and €750 per onboarding. The licence stays free once you deliver 3 onboardings within 90 days of signing the Partner Agreement; otherwise the €5,000 partner-price licence fee is invoiced. Spots are public (currently 8 of 10 remaining) and close once filled.
Do I need to invoice you?
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Your dashboard is the statement: every credited sale with net amount, rate, commission, payable date and, once paid, the payout date. On the 1st and 15th we pay the payable balance to the bank, Wise or PayPal account you give us. If your accountant needs an invoice from you, issue one for the amount paid out; we confirm the details with you before your first payout.
Can I be a partner if I sell HubSpot or Pipedrive too?
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Yes. No exclusivity. We expect partners to recommend TAKO when it is the right fit and HubSpot or Pipedrive when they are not. The one thing we ask: no paid ads on TAKO branded keywords.
What else can my customer buy after the CRM?
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Five more components on the same instance: ERP (quotes, invoices, XRechnung, DATEV export) at €15,000, Signing at €5,000, HR at €2,500, Geo at €2,500 and Calendar at €2,500, or the same components hosted per user. Every component your customer adds within 24 months of their first payment pays your rate, no new code needed. The customer who buys the CRM today is the customer who adds the ERP through you.